EUR 1.1M+ Documented Savings
Aggregated across 14+ years at S.W.I.F.T., NTT, BT and T-Systems — including EUR 500k+ licence savings at NTT and USD 100k+ annual automation savings at BT.
Freelance / B2B contract · remote for EU and UK clients
Hi, I'm Bogi. Senior Business Analyst & AI-Enabled Process Transformation Lead. EUR 1.1M+ saved · 14+ years · S.W.I.F.T. · NTT · BT · T-Systems
Business analysis · Process transformation · Applied AI
I turn business needs into requirements, redesigned workflows and tested solutions — 14+ years of enterprise experience across order-to-cash, billing and ITSM. Recent applied AI work focuses on process improvement with generative AI and human-in-the-loop review.
Proven at
S.W.I.F.T.
NTT Ltd.
British Telecom
T-Systems
What's in the 2-page CV
- Experience at S.W.I.F.T., NTT Ltd., British Telecom and T-Systems, plus own B2B consultancy
- Key results: +20% / +15% order-to-cash, EUR 500k+ licence savings, 50% fewer SAP RFCs, 60% less documentation time
- Business analysis: stakeholder workshops, requirements, user stories, BPMN 2.0 AS-IS / TO-BE, UAT
- Enterprise stack: SAP S/4HANA, PEGA, ServiceNow, Celonis, ARIS, Jira, Power BI
- Certifications: Google Cloud Generative AI Leader, BCS Business Analyst Foundation, Six Sigma Green Belt, PRINCE2, ITIL
- Direct contact details — no recruiter gatekeeping
EUR 1.1M+
Documented Cost Savings
EUR 1.1M+
Total Documented
Cost Savings
20%
Order-to-Cash
Productivity Gain
50%
Fewer SAP RFCs
via Standard APIs
60%
Less Documentation
Time with AI
The 10-second scan
- Role fit
- Senior Business Analyst · Process Transformation Lead · AI Transformation Lead
- Engagement
- Freelance / B2B contract via InnovateIT Consulting Kft. (contract or interim)
- Working model
- Remote for EU and UK clients · CET/CEST · occasional travel
- Availability
- On request — reply within one working day
- Domains
- Order-to-cash · opportunity-to-cash · billing (rating and metering) · ITSM
- Daily AI tools
- Claude Code + MCP · OpenAI Codex CLI · Google Antigravity · Orca · ChatGPT Enterprise · Microsoft Copilot Studio · n8n
- Enterprise
- SAP S/4HANA · PEGA · ServiceNow · Celonis · ARIS · Jira · Confluence · Power BI
- Responsible AI
- EU AI Act-aware, GDPR-conscious delivery · human-in-the-loop review
- Languages
- English C1 · German B1 · Hungarian native
- Work authorisation
- EU citizen
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Hard Metrics
Proven Business Impact
Results from enterprise programmes at S.W.I.F.T., NTT, BT and T-Systems. Full context in the CV.
+20% / +15% Order-to-Cash
Standardised order-to-cash product workflows at S.W.I.F.T. (+20% productivity) and migrated them from SAP S/4HANA to PEGA (+15% efficiency).
50% Fewer SAP RFCs
Designed standard API endpoints at S.W.I.F.T. that halved SAP remote function calls (RFCs) while leading a team of 3–5.
60% Less Documentation Time
In-tenant AI documentation workflow at S.W.I.F.T. with human-in-the-loop review — signed off by engineering, product and audit without rework.
EUR 500k+ Licence Savings
Merged three enterprise processes and retired legacy tools at NTT Ltd.; operationalised variable billing through standardised rating and metering.
14% → 21% Voluntary Adoption
Designed a PEGA bid workflow at BT to replace an Excel-based bid process; voluntary use rose from 14% to 21% in two months.
Seen the numbers. Want the details?
Each result above is listed with its programme and role in the 2-page CV.
LinkedIn Recommendations
Trusted by Global Leaders
Recommendations from VPs, directors and senior colleagues at NTT Ltd. and British Telecom.
Relentlessly progressing against all odds on complex projects requiring coordination across departments.
Crucial during immense organizational change. Dedicated professional with clever techniques for process management and measurable benefits.
Energetic, positive, excellent BA and PM. Clear professional communication and a natural problem solver who brings clarity to chaos.
Exceptional leadership, adept problem-solving. Can-do attitude and doesn't shy from challenges. A truly reliable partner for transformation.
Patiently worked with globally dispersed SMEs, brokered stakeholder discussions. Attention to detail and organizational skills are second to none.
Real team player, deeply collaborative, precise. The best from the BA sphere I've worked with in over a decade of process improvement.
Convinced? Skip the recruiter chain.
One tap, 2 pages, no signup. Direct contact details inside the PDF.
Career Journey
14+ Years of Enterprise Delivery
Business analysis and process transformation across financial services, telecom and IT services.
-
SWIFTSep 2025 – Sep 2026
Functional Lead — E-form Optimisation & API Integration
S.W.I.F.T. | Belgium (remote) · contract via InnovateITLed a team of 3–5 on e-form optimisation and API consolidation in a Tier-1 financial services transformation programme. Designed standard API endpoints that reduced SAP remote function calls (RFCs) by 50%. Cut documentation time by 60% with an in-tenant AI documentation workflow and human-in-the-loop review; signed off by engineering, product and audit without rework.
50% Fewer SAP RFCs 60% Less Documentation Time Team Lead (3–5) -
SWIFTOct 2024 – Sep 2025
Senior Order Fulfilment BA & Process Optimisation Lead
S.W.I.F.T. | Belgium (remote) · contract via InnovateITIncreased order-to-cash productivity by 20% through workflow standardisation and efficiency by 15% through migration from SAP S/4HANA to PEGA.
20% Productivity Gain 15% Efficiency Gain SAP S/4HANA → PEGA -
ITSep 2024 – Present
Business Analysis and Applied AI Consultant
InnovateIT Consulting Kft. (own B2B consultancy) | RemoteB2B vehicle for contract engagements: S.W.I.F.T. (2024–2026) and, since September 2026, an AI-marketing SaaS client (related party) — onboarding workflow redesign, KPI framework, pricing proposal and a free AI course for the client's customers who are new to AI.
Onboarding Workflow Redesign Applied AI Human-in-the-loop -
NTTNov 2022 – Sep 2024
Principal Business Operations Specialist
NTT Ltd. | UK (remote)Defined the opportunity-to-cash target operating model and owned 10+ standardisation projects; operationalised variable billing through standardised rating and metering. Delivered EUR 500k+ in licence savings by merging three enterprise processes; saved 2 FTE in invoicing and cut order-intake waiting time by 20%.
EUR 500k+ Licence Savings Variable Billing 2 FTE Saved -
BTOct 2015 – Nov 2022
Business Improvement Specialist to Agile Deployment and Adoption Lead
British Telecom | HungaryDesigned a PEGA bid workflow for Deal / Order Management to replace the Excel-based bid process; voluntary adoption rose from 14% to 21% in two months. Delivered USD 100k+ annual savings (10 FTE) through automated ticket quality checks and halved hung-line-check incident tickets.
USD 100k+ Savings 14% → 21% Adoption 50% Fewer Incidents -
T-SOct 2011 – Oct 2015
Business Operations & Service Chain Operations Manager
T-Systems | HungaryLed four operations teams (20–30 FTE) delivering Microsoft cloud services across EMEA; reduced client escalations by 30% and delivery time by 10% through a Six Sigma project.
30% Fewer Escalations Microsoft Cloud Services Six Sigma Green Belt
How I work
Process first, then AI — with a person in the loop
Most AI projects stall because the process underneath is unclear. I start with requirements and the workflow, add generative AI where it saves measurable time, and keep human-in-the-loop review on the output.
Requirements that hold up
Stakeholder workshops, user stories and BPMN 2.0 AS-IS / TO-BE models that business, engineering and audit can sign off.
Order-to-cash on SAP S/4HANA and PEGA
+20% productivity and +15% efficiency at S.W.I.F.T.; variable billing operationalised through standardised rating and metering at NTT Ltd.
AI inside the workflow
60% less documentation time at S.W.I.F.T. with an in-tenant AI workflow — every statement traced to code or specification.
- CG
- C
- G
Human-in-the-loop by design
A person reviews the AI output before it is used. EU AI Act-aware, GDPR-conscious delivery.
What I Do
Four ways I help EU and UK teams
Every engagement starts with a measurable baseline and ends with a result you can check.
AI transformation of business processes
Improve the process with generative AI where it saves measurable time, with human-in-the-loop review, and measure the result.
Senior business analysis
Stakeholder workshops, requirements, user stories and UAT for ERP and workflow programmes (SAP S/4HANA, PEGA, ServiceNow).
Process transformation and process mining
BPMN 2.0 AS-IS / TO-BE design, Celonis process mining, Lean Six Sigma, target operating models and KPI frameworks.
Customer onboarding and adoption
Onboarding workflow redesign, adoption programmes and AI enablement for people who are new to AI.
Need this for your programme?
Full experience, stack, and engagement options in the 2-page CV.
Technical Expertise
Enterprise AI & Process Stack
AI tools (daily)
Business Analysis
ERP & Workflow Platforms
Process & Design Tools
Delivery & Analytics
Methodologies & Frameworks
Responsible AI
Professional Standards
Accreditations & Credentials
Generative AI Leader
Google Cloud
Business Analyst Foundation
BCS
Celonis Foundations
Celonis
Six Sigma Green Belt
T-Systems
Lean Practitioner
BQF
Change Management Practitioner
BQF
PRINCE2 Foundation
AXELOS
ITIL Service Operation
EXIN
ITIL Service Transition
EXIN
ITIL Continual Service Improvement
EXIN
Business Architect
QA
LeanIT & Business Architecture
BCS
From the blog
Latest field notes
Practitioner write-ups on business analysis, process transformation and applied AI.
How to Run an AI Documentation Assistant Inside an Enterprise Tenant
A practitioner's guide to running an AI documentation assistant inside a regulated enterprise tenant: a business-approved blueprint, tenant-boundary controls, checkable outputs and human-in-the-loop review. Based on a Tier-1 financial services deployment that cut documentation time by 60%.
Read Full Article
60% Less Documentation Time with an In-Tenant AI Workflow at a Tier-1 Financial Services Firm
Case study: an AI documentation workflow running inside the company's own tenant cut technical documentation time by 60% on a Tier-1 financial services API consolidation programme — with human-in-the-loop review and sign-off from engineering, product and audit without rework.
Read Full Article
3 Steps to Save EUR 500k+ in Licence and Process Costs
Proven strategies for organizational cost reduction without compromising performance or customer satisfaction. Learn how to cut costs through value stream optimization, platform consolidation, and strategic automation — the same playbook that delivered EUR 500k+ licence consolidation at NTT.
Read Full Article
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