Hi, I'm Bogi.

My Journey

My professional path has always been driven by a simple question: "Is there a better way to do this?"

I started my career at T-Systems, where I learned the fundamentals of IT service management and operations. Managing service chains taught me that a process is only as good as the people who execute it.

I then spent seven formative years at British Telecom (BT). This was where I honed my skills in Lean Six Sigma and Agile methodologies. I transitioned from a Business Improvement Specialist to an Agile Deployment Lead, delivering over $100k in automation savings and reducing incident volumes by 50%. It was a masterclass in change management at scale.

At NTT Ltd., I took on a global challenge. As a Principal Business Operations Specialist, I was responsible for harmonizing the Opportunity-to-Cash (Opp2Cash) value stream across 12 distinct regional entities. This experience solidified my belief that standardization — when done correctly — is the key to unlocking global scalability.

My Philosophy

I don't believe in change for the sake of change. I believe in evidence-based transformation. Whether it's consolidating APIs or redesigning a human workflow, every decision must be backed by data and aligned with the strategic goals of the organization.

My approach is deeply collaborative. I pride myself on bridging the gap between technical teams and business stakeholders, ensuring that solutions are not just theoretically sound, but practically executable.